We are one of the UK’s leading providers of workplace investigations. We work effectively and efficiently to resolve grievance, disciplinary issues, bullying and harassment matters.

Marshall-James is one of the UK’s leading providers of workplace investigations into grievance, disciplinary issues, bullying, harassment and whistleblowing.

We focus on prevention and resolution. We conduct investigations in a timely, expert professional and risk-free way. All investigations are robust, comprehensive and our investigators are supported throughout.

In most cases, our investigator will conduct an investigation and submit a report faster than your internal resources might allow. We also know that handling investigations badly can have dire consequences for your employee relations and brand reputation –  and could prove costly. Working with us minimises these risks. 

A flexible and proven approach to workplace investigations

We can carry out investigations into any workplace related matter, on an ad hoc basis whenever needed. Or we can clear existing backlogs. Our expertise means we can handle even the most complex or sensitive cases.

We produce fair, robust reports into grievances, disciplinary matters and complaints, which then enable your organisation to make the most informed and best decision.

Working with an external investigations provider means issues are resolved quickly, saving your organisation valuable time and money. It also reduces the risk of reputational damage caused by internal mishandling of investigations.

When workplace investigations involve complex and sensitive issues, internal investigators can find it challenging to take an objective view. It can also be an uncomfortable experience for all sides concerned.

Independent investigators don’t have these barriers to overcome. Crucially, employees who raise difficult and sensitive issues often have much greater confidence that an external investigator will be fair, thorough and robust.

Using external investigators frees up valuable line management and HR time and will also have a positive impact on productivity, as it can bring about an early resolution of workplace issues. Our external workplace investigators are thorough and robust, which can significantly reduce the number of successful appeals.

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Why use Marshall-James ?

When workplace investigations involve complex and sensitive issues, internal investigators can find it challenging when taking an objective view. It can also be an uncomfortable experience for all sides concerned.

Independent investigators don’t have these barriers to overcome. Crucially, employees who raise difficult and sensitive issues often have much greater confidence that an external investigator will be fair, thorough and robust.

Using external investigators frees up valuable line management and HR time and will also have a positive impact on productivity, as it can bring about an early resolution of workplace issues. Our external workplace investigators are thorough and robust, which can significantly reduce the number of successful appeals

On appointment, Marshall-James aims to resource an investigation within 48 hours, completing it as quickly as possible. We follow employers’ own procedures and policies. Our investigators provide regular updates and handle all matters with sensitivity and professionalism.

Our investigators cover the UK, Europe, Africa, Asia and the US.

Please get in touch to find out more about our services and approach or to discuss a specific case, or if you are considering outsourcing some or all of your investigations.

We can help and support you in all areas of workplace investigations

We are recruiting: Join our team of investigators

We have vacancies for experienced investigators across the UK.
We offer flexible working arrangements and interesting work.
Please get in touch using this form.

What our clients say

Marshall-James conduct our grievance investigations with utmost professionalism, integrity and sensitivity. We have saved huge amounts of time in resolving cases which has benefited both the organisation and those who have issues that need investigating. Working with Marshall-James has been a success

NHS, HR Director

Marshall-James cleared a big backlog of our outstanding cases, which not only helped us resolve a number of issues quickly, but gave us invaluable management information so we could identify trends and provide training and coaching where needed. We know use Marshall-James to investigate our harassment and bullying cases.

HR Director, major retailer

 

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