We are the UK’s leading specialists in Employee Relations, Industrial Relations, and Employee Engagement, providing solutions and services to Employers of all shapes, sizes and industries.

About Marshall-James

Our expertise in employee relations, industrial relations and employee engagement is unrivalled. Marshall-James has been providing services to Employers of all shapes, sizes and industries since 2006, both inside and outside of the UK.

All Marshall-James’ people are professionals, subject matter experts and easy to work with. We are not lawyers, we are practitioners and we love what we do.

We are one of the largest providers of workplace investigations into grievance, disciplinary, bullying and harassment matters; focusing on resolution and prevention.

We have a dedicated recruitment division that specialises in filling permanent and interim HR Roles that require employee relations and/or employee engagement skills as part of the job.

Working with partners you trust

We are trusted by HR and Business leaders to work with them and their organisations to deliver strategy and tactics in all areas of employee relations, workplace investigations, line management capability and recruitment.

Our clients come back to us time and again, and we also work with unions, labour organisations and employer’s groups. Our opinions, guidance and knowledge are sought after and valued by many Employers both inside and outside of the UK.

International reach

Marshall-James works in many different countries. We are based in the UK, but have worked extensively across Europe, Africa, Asia and North and South America. We have extensive experience of European works councils and global employee relations strategy and capability.

We work with brands and their supply chains both at head office and factory level. We have a fantastic understanding of global unions, united nations and international labour organisation conventions, OECD guidelines for multi-national enterprises and domestic organisations such as the ethical trade initiative.

How we can help you

Employee Relations

Marshall-James is the leading firm providing services to Employers in all areas of Employee Relations. Our expertise is based on experience and that brings credibility and trust. We work with Employers to deliver Employee Relations Strategy, Change and solve problems.

We provide outsourced Employee Relations services and strengthen internal capability through training, development and knowledge transfer. For more information, including our Employee Relations Model. visit our Employee Relations Page.

Industrial Relations

Marshall-James is the leading firm in providing practical Industrial Relations services and support to Employers in the UK and Globally.

We specialise in strategy and tactics relating to unions, collective agreements, disputes, global unions, freedom of association, central arbitration committee applications, changes to working practices, increasing management capability. For more information, visit our Industrial Relations Page.

Employee Engagement

Marshall-James are specialists in Employee Engagement, working with Employers on strategy, tactics and delivery of Employee Engagement and Internal Communications solutions to enable change.

We support our clients with the right approach to directly engaging employees and increasing line management capability to give managers the confidence and competence to communicate.

We also specialise in strategies and tactics relating to employee voice and employee consultation. We support bespoke projects or longer term initiatives.

Workplace Investigations

Marshall-James is one of the leading UK providers of workplace investigations. We conduct investigations on an ad-hoc or outsourced basis and will clear backlogs. Not only do we do the investigations, but we also work with employers to identify trends and reduce issues.

We conduct investigations into grievance, disciplinary, bullying and harassment, reducing the time taken on investigations and the pressure on internal resource.

We have a credible, professional, experienced team of investigators with nationwide coverage, together with coverage across Europe, Asia and North America.


Marshall-James are the only firm specialising in recruiting permanent and interim professionals into roles that require Employee Relations, Industrial Relations or Employee Engagement skills.

We recruit HR Directors, Heads of HR, Heads of Employee Relations, Heads of Industrial Relations, Employee Engagement and Internal Comms professionals.

We look at any role that needs these skills. We are so successful at recruiting because we know the roles and so can get to the heart what each employer needs quickly and accurately. For more information and to register your CV, please follow this link.

What our clients say

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